I have exceeded my supervision entitlements, but I have been doing the same ongoing appointment since I started, how can I be over?
Your membership is made up of a combination of group supervision, individual supervision and leave. You need to ensure you are booking into your groups on the recommended frequency in line with your membership entitlements and cancelling your supervision 4 to 7 weeks per year depending on your membership level. Refer to the service agreement for membership entitlements, refer to your professional development for a workshop on understanding your membership.
How do I add a secondary supervisor?
You can add a secondary supervisor by submitting a formal letter to AHPRA via the document portal. The letter will need to outline the name and registration number of your new secondary supervisor and it must be signed by your principal supervisor. We can provide a template on request if you need to add all of our supervisors.
How do I get my logbooks signed?
We will send you a link to upload your logbooks with your appointment reminder 2 days prior. If you missed this appointment reminder for individual supervision you can email directly to your supervisor. For group supervision please email [email protected]
How do I change my ongoing appointment time?
If you know the time you want is available, just let us know the time you would like to move to by emailing [email protected] If you are just changing your appointment as a once off, then you can do this via our online portal by cancelling the relevant appointment and booking a new one with the relevant supervisor.
I am a member. Do I need to reduce or cancel my supervision when I book a group?
No, our support team will do this for you but do allow 1 business day for the change to take effect.
I have purchased a top up, how do I book groups and ensure that my individual supervision isn’t adjusted?
Add a note ‘top up’ in the notes of your appointment booking.
When you are ready for us to review for potential sign off, you can upload your application by following the steps outlined in "finalising your application". We do not accept emailed applications and fees do apply. If you are engaging in regular supervision, these fees may be waived.
Can I change my membership?
Memberships are designed to be flexible to accommodate long term changes to your work role. If you have had a long term change to your hours and your membership needs to change, please let us know by emailing [email protected] A change of membership level will mean that we cancel your current membership, allow you to settle any excess supervision if applicable, allowing you to purchase your new membership.
Can I put my membership on hold while I go on holidays?
There are 4 weeks of holidays built into your membership each year, your membership continues while you are on leave. Leave periods longer than 4 weeks at a time should be advised to our support team in advance so that we can cancel your supervision arrangement and arrange the necessary paperwork for recommencement when you return from leave. Leave periods longer than 8 weeks should be requested in advance for approval with AHPRA, refer to your professional development "Navigating the Psychology Board of Australia: Application Forms and Submission Process" for a template letter.
How do I change my bank details for my membership?
Login to your professional development library, click on the circle in the top right hand corner of the screen and select settings.
I need more supervision than my membership allows this month, but I don’t want to change levels, what can I do?
We recommend referring to section 3 of your internship guidelines to see how AHPRA defines psychological practice while also providing clear examples of what you can and can't log towards your internship program.
What insurance do I need?
When practising, you must have appropriate professional indemnity arrangements in place that meet the Board’s registration standard.
You must have PII, or some alternative form of indemnity cover that complies with the Board’s registration standard, for all aspects of your practice, in all locations in Australia. Initial registration and annual renewal of registration requires a declaration that you will be covered for all aspects of practice for the whole period of the registration. You may be covered by your Australian employer’s PII—you will need to confirm this with your employer.