Now Hiring: Part-Time Admin & Customer Support Officer (School Hours)

Now Hiring: Part-Time Admin & Customer Support Officer (School Hours)

 
At Provisional Psychologist Hub, we’re passionate about supporting the next generation of psychologists as they complete their journey toward registration. We’re looking for a friendly, organised, and proactive Administration & Customer Support Officer to join our team in a part-time role.

This position is all about making sure our clients have a smooth, positive experience with us – from their very first contact, through to their ongoing supervision journey. You’ll be the go-to person for scheduling, client support, and behind-the-scenes administration that keeps everything running seamlessly.

What you’ll be doing:

• Being the friendly first point of contact for our clients – responding to calls and emails promptly.
• Helping supervisees get set up, managing appointments, and keeping diaries running like clockwork.
• Supporting our supervisors and team with administration, compliance, and billing tasks.
• Keeping things organised – whether it’s client records, shared drives, or inboxes.
• Jumping in to support the admin team during busy times or when others are on leave.

 
What we’re looking for:

• Someone with a positive, professional, and can-do attitude.
• Excellent communication and organisational skills.
• Confidence juggling multiple tasks and deadlines.
• A team player who enjoys supporting others and solving problems.
• Strong attention to detail.
• Previous experience in administration or customer support is ideal.
• Someone who has a suitable, private and professional home office space with access to high speed internet.

Desirable:

• Experience in psychology or a health-related professional setting
• Experience working remotely, autonomously, or in a hybrid role
• Experience maintaining systems and ensuring data accuracy in online platforms such as practice management software and CRMs
• Experience using digital systems and platforms such as Monday.com, Kajabi, Google Workspace, and/or Zanda (or similar practice management systems)

Work Schedule:

• The role will be 9am to 3pm Monday to Friday  

Why you’ll love working with us:

• You’ll be part of a supportive and values-driven organisation.
• You’ll play a key role in helping provisional psychologists succeed.
• Flexible, predictable hours that fit around your life in a work from home environment.
• A chance to grow your skills in a collaborative, professional environment.

If you’re motivated, detail-oriented, and love making things run smoothly, we’d love to hear from you!

 
Apply using the link following and help us support the next generation of psychologists; APPLY HERE